At Flowers Stroud Green, we understand how important it is for your flowers to arrive looking vibrant and beautiful. As a trusted local florist serving homes and businesses across Stroud Green, we are committed to delivering only the freshest blooms. Every bouquet is crafted and hand-delivered to ensure peak condition and customer satisfaction, right to your door or place of work.
We take extensive care in packaging and delivering your flowers. However, in the rare event that your flowers arrive damaged or in unsatisfactory condition, we ask that you inform us promptly on the same day of delivery. Please provide a clear photo of the issue to help us swiftly resolve the matter. Our team will assess your submission and work to put things right as quickly as possible, upholding our fresh flowers guarantee across Stroud Green.
Our fresh flowers guarantee means your bouquet should remain fresh and in good condition for a minimum of 5 days from the date of delivery, provided they are cared for according to our instructions. Should your flowers wilt or deteriorate significantly before this window, please let us know as soon as possible. We value your trust and will investigate any freshness issues, offering you a solution where applicable.
Your satisfaction is central to our service promise. If you are dissatisfied with the freshness or quality of your flowers within the stated window or if your order was damaged upon arrival, we offer the following options:
Once evidence of the issue (such as a photo) is received and reviewed, we will communicate the most suitable resolution. Please note, requests for refunds or replacements due to factors outside our control (such as incorrect addresses or failure to follow care instructions) may not be eligible.
If you have any concerns about your order or our service, Flowers Stroud Green welcomes your feedback. We aim to address and resolve any complaints efficiently. To make a complaint, please provide your order details and a description of the issue. Our team will acknowledge receipt of your complaint, investigate the matter, and respond with a resolution as soon as possible, usually within 48 hours.
Your trust is important to us. As your local Stroud Green florist, we value every customer and strive to provide exceptional service, whether it’s for your home, business, or a special occasion.
Serving households and businesses in Stroud Green and the surrounding area, Flowers Stroud Green takes great pride in our reputation for quality and reliability. With our commitment to a fresh flowers guarantee and responsive customer care, you can order from us with confidence every time.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
